Online & Face to Face
Psychotherapy, Counselling & Clinical Supervision
Hello, I’m Jill, a qualified Psychotherapeutic Counsellor and registered member of the British Association for Counselling and Psychotherapy (BACP).
I understand that deciding to come to counselling can feel like a big step. You may know exactly what you want support with, or you may simply feel that something isn’t quite right and want a safe space to talk things through. Either way, you don’t need to have everything figured out before you begin.
What I Believe
"I believe we all have the capacity to grow, heal and understand ourselves more deeply. Sometimes we just need a safe space, the right support, and someone willing to truly listen."
About Jill Kelter
I hold an MSc in Psychotherapeutic Counselling with Distinction and have worked therapeutically across a range of settings, including the NHS, higher education, charitable organisations, online counselling and private practice.
A significant part of my experience has been supporting people affected by acquired brain injury, including individuals and their families as they adjust to changes in relationships, identity and everyday life. I also work with people experiencing anxiety, low mood, stress, loss, relationship difficulties, life changes, low self-esteem or simply feeling overwhelmed or stuck.
I also hold a postgraduate qualification in Clinical Supervision, which has further developed my understanding of safe, ethical and reflective therapeutic practice. I offer clinical supervision for qualified counsellors and counselling students, providing a reflective, supportive and collaborative space to develop confidence, ethical practice and professional growth.
Although my qualifications and experience are important, I believe the relationship between counsellor and client matters just as much. Finding someone you feel comfortable talking to can make a real difference.
I offer counselling face-to-face in Stoke-on-Trent, and online, giving you the flexibility to choose whichever feels most comfortable and convenient.
If you’re considering counselling and would like to find out whether I might be the right counsellor for you, you’re very welcome to get in touch.
Areas I can help with
Anxiety
Depression
Stress & Burnout
Bereavement
Exploring the root causes of individual anxiety and developing practical tools for clarity.
A supportive space to understand low mood and reconnect with your personal strengths.
Identifying stressors contributing to exhaustion and creating strategies for balance.
Navigating the complex emotions of loss at your own pace in a caring environment.
Low Self-esteem
Relationship Difficulties
Life Transitions
Workplace Stress
Gently exploring the way you see yourself to help rebuild your confidence and self-worth. We will work together to quiet your inner critic and rediscover your unique value.
Providing a kind, safe space to help you navigate conflict and build stronger connections.
Support for managing big shifts like new parenthood, changing careers, or settling into retirement. We will work together to find your balance and confidence during these new beginnings.
Find relief from heavy workloads, burnout, and difficult office dynamics as we set healthy boundaries together. I am here to help you regain your calm and reclaim your balance in a supportive environment.
Neurodiversity
Brain Injury Adjustment
Offering a neuro-affirming space to explore identity and navigate challenges in a world that can feel overwhelming.
Comprehensive support for individuals and families adjusting to the profound changes following an acquired brain injury.
People I Support
Individual
Our individual therapy sessions are designed to address your specific concerns and help you navigate life's challenges. Through a collaborative and supportive approach, we aim to empower you to overcome obstacles and live a fulfilling life.
Family
Family therapy sessions aim to improve family dynamics, resolve conflicts, and strengthen bonds. By promoting understanding and effective communication, we help families navigate challenges together and create harmonious relationships.
Couples
Our couples therapy focuses on enhancing communication, building trust, and strengthening relationships. We provide a neutral and supportive environment for couples to address conflicts, improve intimacy, and foster a deeper connection.
I offer supervision for both student and practising counsellors, providing a warm and supportive space where you can talk openly about your work and the challenges that come with it. For me, supervision isn’t about having all the answers; it’s about having the space to reflect, explore different perspectives and continue to grow in confidence and develop as a counsellor.
Supervision
Counselling Options
Face to Face
Meet with me in a quiet, grounded space for supportive in-person conversations.
Online
Connect with me from your own comfortable environment for gentle, confidential video sessions.
Telephone
Connect with me over the phone for a comfortable, calming way to receive professional support wherever you are.
Client Feedback
"Jill has a warm, manner which put me instantly at. ease. She listens so well and is very validating . It is really reassuring to have her support"
Sara H.
"It felt as if I had come out of the tunnel back into the light... It's lovely to feel like the old me."
James T.
"Your service has been invaluable to me, in that it has given me a new perspective and has helped me to realise I have to accept the things that I cannot change, and work on the things that I can change"
Emily L.
Frequently Asked Questions
What services do you offer?
I provide a range of therapy services tailored to individual needs, including cognitive behavioral therapy, mindfulness techniques, and stress management. Each session is personalised to address specific concerns and promote overall well-being.
How do I book an appointment?
Booking an appointment with me is easy. Simply contact me via phone or contact page to book a convenient time for your initial consultation.
What can I expect during a therapy session?
During a therapy session with me you can expect a safe and confidential environment where you can openly discuss your thoughts and feelings. I will listen attentively, offer guidance, and work collaboratively with you to explore solutions and promote personal growth.